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In this day and age, where the tech industry is working towards developing new & innovative ways to build non-intrusive technologies that assist in managing data & interactions in an accurate, effective and secure manner, the current wave of Robotics seems to be bringing this change to the industry using the realms of AI (Artificial Intelligence) and RPA (Robotic Process Automation). Now, as this new wave unravels, people seem to view this as 'The Age of the Terminator Dawning' and with it comes a sense of reluctance in adapting to the technology, along with unanswered questions such as: 'How secure…
Posted by Mithran
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November 14th, 2017
Recruitment is like cooking. Just like a Chef shifts through his stock of ingredients to pick the right raw material & the best ingredients to cook a gourmet meal, a recruiter needs to do the same in order to 'hire the right'. It's all about making the connect - An acknowledgement mail, a small thank you note or a pleasant smile goes a long way. Remember, we are largely interacting with the Millennials. They are different. They love attention. And very rightly so. The things/media/exposure they get from an early age makes them different. Millennials are all about making the…
Posted by Anuja Niyogi
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November 14th, 2017
If you had once built a dam in Tuticorin, would you be able to estimate the time taken for doing the same in Turin? Estimation is a breeze. Take cars for instance. Or any white goods. You can ask a salesman and in a jiffy, he gives you a quote. So, I reiterate that estimation is a breeze. Right? You thought so? Think of giant projects. Like constructing a fly-over or building a dam or power plant, for instance. Can estimation be done in a couple of days, if not in a jiffy? No. They can be quite complicating. Mammoth…
Posted by Kamalakannan Sankaran
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October 26th, 2017
Few businesses stand to gain as much from automation as insurance companies, but few businesses encounter as many challenges when they try to implement it. This is why we bonded together with our partner WorkFusion, a leading SaaS based automation solution platform that lets enterprise leaders digitize their global operations, to host "Beyond RPA: Optimizing standard RPA and the path to Intelligent Automation in insurance operations," a webinar that focused on how the latest generation of RPA (which incorporates cognitive automation capabilities) can transform claim processes, an area that is too complex for traditional RPA. Our and Workfusion‘s goal was…
Posted by Shishir Vahia
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October 26th, 2017
Three observations: 1. A few months ago, there was a curious article doing the rounds: Programmers who use spaces to indent their code are paid 9% more compared to programmers who use tabs. This result held, even after controlling various factors, such as: the programming language, numbers of years of experience, country etc. Now, let’s observe what is going on here. 2. Anecdotally, we have all seen programmers who are orders of magnitude more effective than others in achieving their tasks; this sets up a virtuous positive feedback loop, where the effective programmers are recognized and rewarded, and that, in…
Posted by Krishna Kumar
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October 26th, 2017
In the past one year or so you might have read/heard about the coming age of 'Automation', which has the potential to take away many jobs, possibly yours too. The umbrella of automation is very wide and is achieved as a result of elimination of human effort by a predictable response triggered by a technological substitute, typically a 'Robot'. We have seen multiple applications of Robots in mundane/complex/unpalatable human tasks across industries. The applications usage widely ranges from the assembly lines of automotive giants to the Unmanned Aerial Vehicle (UAV) drones in the war fields. While the former case of…
Posted by Rahul Sharma
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September 1st, 2017
Part 4 (This is fourth and final in series of a 4 parts essay Blockchain 101. For previous articles, please click part 1 , part 2 & part 3) Some Killer Blockchain Apps Blockchain has tremendous potential in the banking sector and other emerging industries. Let’s take a look at some of the typical banking sector applications: Land Records 70% of land titles are tenuous in the world. Immutable land records can be created by providing protection to marginalized land-holders like farmers in India. Colored coins are top-of-stack innovations that exploit a blank field within each Bitcoin, to record unrelated…
Posted by Rahul Sharma
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July 18th, 2017
Banks and other financial institutions that haven't embarked on the digitisation journey and leveraged on the current trend of RPA and Artificial Intelligence yet, will soon be redundant. It is amazing to see the extent to which some of the top players in the industry have explored this arena. Simply put, RPA and Artificial Intelligence, aims to replace humans with a la mode software solutions. This, however, is not to be construed as a simple 'cost cutting' initiative. The increasing demand to look through loads of 'Unstructured' pieces of data, within a short span of time and turn out the…
Posted by Ajay Gupte
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June 28th, 2017
Part 3 (This is the third blog in series of a 4 part essay on Blockchain 101. For the previous articles, please click part 1 & part 2) Architecture Blockchain has a stacked architecture. Let's try to understand it with a Bitcoin's stack that serves as the model and template for all other Blockchains. At the bottom of the stack is the Bitcoin Blockchain: a database of all transactions, grouped into 'blocks' and replicated across thousands of 'nodes'. It is monolithic and scale sensitive (there is only one), and it becomes more reliable and robust as the number of nodes…
Posted by Rahul Sharma
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June 27th, 2017
Today, we live in the cross roads of rapidly changing customer expectations. Every customer desires a consistent personalized experience when interacting with a Company's products, services and brands. Customers connect with the brands in multiple ways. The various communication channels that help to drive conversations include, walk-in facilities, 1800 - dial-ins to customer care centers, website, self-service web portals, texting, mobile apps & social media. While these communication channels have helped in providing a seamless customer experience and increase in revenue, we still face continuous challenges related to growing customer segments, demographics and increasing customer expectations. A recent research by…
Posted by Immanuel Kingsley
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June 23rd, 2017
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