We are facing a strange situation with Viewing Reports/Logs. On opening View log/trace, and clicking the corresponding filename,a warning message “Your User ID and/or Password are invalid.”pops up. On entering the UserID and password, “An error has occurred.” message is displayed.

Now, if we try to open the file it automatically opens. Can you throw some light on this strange problem??

Thanks in Advance,

Nithin
——————————————————————-
Thanks for posting your question! Typical scenarios are listed below.

– Check if the SYSADM user password was recently modified. If this is the case then delete process scheduler cache and restart the process scheduler.
– Check if the password was modified for the operator id (userid) that is configured in psprcs.cfg. If this is the case then delete process scheduler cache and restart the process scheduler.

Thanks

Nitin Pai

Posted by Nitin Pai
Comments (0)
March 2nd, 2009

Comments (0)